This Privacy Policy explains how 999cx collects, uses, stores and protects your personal data, and describes the rights you hold over that data. Please read it carefully.
Your Privacy at a Glance
These cards highlight our core privacy commitments. They complement — but do not replace — the full Privacy Policy text below.
All personal data stored by 999cx — including your identity documents, payment method details and account credentials — is protected with industry-standard SSL/TLS encryption. Sensitive fields are stored using appropriate cryptographic methods.
999cx does not sell, rent or trade your personal data to third-party marketing organisations. Data shared with service providers (e.g., payment processors, KYC verification providers) is governed by strict data-processing agreements.
You have the right to access, review and request correction of the personal data we hold about you. Submit a data request through Live Chat or our support email and we will respond within the timeframe specified in this Policy.
Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal, regulatory and compliance obligations. After the retention period, data is securely deleted or anonymised.
We use essential, functional and analytics cookies to operate the Platform and improve your experience. Non-essential cookies are used only with your consent. You may manage your cookie preferences through your browser settings.
In the event of a personal data breach that is likely to result in a high risk to your rights, 999cx will notify affected users without undue delay and take all reasonable remedial action to contain and assess the incident.
This Privacy Policy (hereinafter referred to as the "Policy") is issued by 999cx (hereinafter referred to as "999cx", "we", "us" or "our") and describes how we collect, use, disclose, store and protect the personal data of individuals who access or use the platform available at 999cx.cam (the "Platform").
By registering an account, accessing the Platform or using any of our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the Platform.
This Policy applies to all registered users, visitors and any other individuals whose personal data we process in connection with the Platform. It should be read alongside our Terms & Conditions.
Notice to Users in Pakistan: 999cx operates as an international platform. This Policy reflects internationally recognised data protection principles. While Pakistan's Personal Data Protection Bill is at various stages of legislative progress, we apply data-handling standards consistent with recognised international frameworks. This Policy does not constitute legal advice. Users in Pakistan are responsible for understanding any applicable local data protection obligations.
The following terms have the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, payment details and device identifiers. |
| Data Controller | 999cx, as the entity that determines the purposes and means of processing your personal data. |
| Data Processor | A third-party service provider that processes personal data on behalf of 999cx under a contractual data-processing agreement. |
| Processing | Any operation performed on personal data, including collection, storage, use, disclosure, alteration, restriction or deletion. |
| User | Any individual who registers an account on or accesses the 999cx Platform. |
| KYC | Know Your Customer — the identity and document verification process required under the Platform's compliance obligations. |
| Cookies | Small text files placed on your device by the Platform's web server to enable functionality, store preferences and collect usage analytics. |
999cx collects personal data through a number of channels and interactions. The categories of data we may collect include:
We process your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining and administering your 999cx account, including password recovery and account security. |
| KYC Compliance | Verifying your identity and age to comply with anti-money laundering (AML) and responsible gambling obligations. |
| Payment Processing | Processing your deposits and withdrawal requests through supported payment methods. |
| Platform Operation | Providing access to sports betting markets, casino games, promotions and other Platform features. |
| Fraud & Security | Detecting, investigating and preventing fraudulent activity, money laundering, bonus abuse and other prohibited conduct. |
| Responsible Gambling | Monitoring gambling patterns to identify indicators of problem gambling and applying responsible gambling tools where appropriate. |
| Customer Support | Responding to your queries, complaints and account requests through our support channels. |
| Communications | Sending transactional communications (e.g., deposit confirmations, withdrawal updates) and, where consented, promotional communications. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, user experience and product offerings. |
| Legal Obligations | Complying with applicable legal requirements, including responding to lawful requests from competent authorities. |
We rely on the following legal bases to process your personal data, depending on the specific purpose:
999cx does not sell, rent or trade your personal data to third parties for marketing purposes. We may share your personal data with the following categories of recipients, strictly for the purposes described in this Policy:
Payment Provider Context: References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform are presented as educational context for Pakistani users. These providers operate under their own independent privacy policies and terms of service. Any data shared with a payment provider in the course of a transaction is governed by that provider's policies.
As an international platform, 999cx may transfer your personal data to countries outside your country of residence. Where such transfers occur, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data to a standard equivalent to the protections applicable in the jurisdiction from which it originates.
These safeguards may include standard contractual clauses, binding corporate rules or other recognised transfer mechanisms as appropriate. By using the Platform, you acknowledge that your personal data may be processed in countries that may have different data protection standards to your country of residence.
We retain personal data for as long as necessary to fulfil the purpose for which it was collected, subject to the following principles:
After the applicable retention period, personal data is securely deleted or irreversibly anonymised.
999cx uses cookies and similar tracking technologies (such as pixel tags and session identifiers) to operate the Platform and improve your experience. The following categories of cookies are used:
| Type | Purpose | Consent Required |
|---|---|---|
| Required for core Platform functions — login sessions, security tokens, payment flow management. Cannot be disabled without impairing Platform functionality. | No | |
| Remembers your preferences (e.g., language, odds format, preferred sports markets) to personalise your experience across sessions. | Yes | |
| Collects aggregated, anonymised data about how users interact with the Platform — page views, session duration, feature usage — to inform product improvements. | Yes |
You may manage or withdraw cookie consent at any time through your browser settings. Disabling certain cookies may affect Platform functionality. Note that essential cookies cannot be disabled without impairing your ability to use the Platform.
999cx implements technical and organisational security measures appropriate to the risk associated with processing your personal data. These measures include:
Subject to applicable law and our legal obligations, you hold the following rights in relation to your personal data processed by 999cx:
To exercise any of the above rights, please contact us via Live Chat or email at [email protected]. We will respond within 30 days of receiving a valid, verifiable request. We may require you to verify your identity before processing certain requests.
The 999cx Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the operator's license jurisdiction. We do not knowingly collect personal data from persons under the applicable minimum age. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor under your care has registered on the Platform or submitted personal data, please contact our support team immediately so that we can investigate and take appropriate action.
999cx serves an international audience that includes users based in Pakistani cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. We recognise that Pakistan's data protection legislative landscape is evolving and that users in Pakistan may have questions about how their personal data is handled.
We apply internationally recognised data protection principles to all user data, regardless of the user's country of residence. This means that Pakistani users benefit from the same data protection standards — including the rights described in Section 11 — as users in jurisdictions with established data protection legislation.
Where payment references such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah are used in your transactions, data shared with those providers in the course of processing your payment is subject to those providers' own privacy policies. 999cx does not control the data practices of third-party payment providers and does not imply any endorsement, affiliation or special relationship with those entities.
Important: This Policy does not constitute legal advice regarding data protection law in Pakistan. If you have concerns about how your personal data is handled under applicable Pakistani law, we recommend consulting a qualified legal professional.
999cx reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements or Platform functionality. Revised versions will be published on this page with an updated review date.
Where changes are material, we will make reasonable efforts to notify registered users via email or in-platform notification prior to the amendment taking effect. Your continued use of the Platform following the publication of a revised Policy constitutes acceptance of the updated terms.
We encourage you to review this Policy periodically to remain informed about how we handle your personal data.
If you have any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data by 999cx, please contact us using the following channels:
Live Chat: Available 24/7 directly within the Platform — the recommended channel for urgent privacy queries or data access requests.
Email: [email protected] — for written data subject requests, please include your registered account email and a description of your request.
Support Languages: English and Urdu.
Response Timeframe: We aim to acknowledge all privacy-related requests within 5 business days and to respond substantively within 30 calendar days of receiving a verifiable request.
For questions about our general terms of use, please refer to our Terms & Conditions. For responsible gambling tools and support resources, please visit our Responsible Gambling page.
Your Data. Your Rights.
With full transparency about how your data is handled, you can enjoy Pakistan cricket betting, live casino and more with confidence on 999cx.
🔞 18+ only. Local laws apply. Please gamble responsibly.